Description
Superscript is hiring an SME Customer Success Advisor to manage complex customer enquiries, complaints, and escalations in an insurance environment while supporting customer onboarding, product information, sales, and continuous improvement. The role requires customer service or client support experience, insurance or regulatory knowledge, analytical and communication skills, and the ability to work with multiple systems. It is based in Glasgow City Centre and offers a hybrid work arrangement, holiday, health and dental insurance, pension, and other benefits.
