SOC Analyst at concord-servicing

Location: Mexico City
Type: Full-time
Posted: Jun 12, 2026

Description

Concord Servicing, a leading loan-servicing company, has integrated Orion First to create a comprehensive servicing platform covering consumer and commercial markets. The company aims to deliver exceptional servicing outcomes by leveraging domain expertise, technology, and a strong focus on compliance and risk management. As a SOC Analyst, you will protect information systems and data, contributing to the design, implementation, and maintenance of the security posture, ensuring compliance with regulations.

Required Skills

SOC Analyst
Monitoring Alerts
Issue Triage
Email Review
Threat Analysis
Metrics Reporting
Incident Investigation
Service Provider Contact
Stakeholder Communication
Ticket Lifecycle Management
Documentation Maintenance
System Maintenance
Automation Research & Implementation

Additional Information

Required Previous Experiences: 3-5 years in a SOC, security operations, or equivalent hands-on security role
Preferred Qualifications: Working knowledge of core security operations tooling such as SIEM/SOAR, EDR, and email security platforms; demonstrated capability matters more than experience with any specific product.
Understanding of common attack techniques and the alert-to-investigation lifecycle.
Experience with ticketing systems, documentation, and communication-heavy roles.
Strong problem-solving, analytical, and interpersonal skills.
Self-driven and able to successfully multi-task while working independently or within a team.
Familiarity with security automation tools or scripting is a plus.