Description
The Soft Services Manager will lead the London Institute's soft-services function, managing the full lifecycle of furniture, internal fabric and decoration assets and overseeing contracted catering, security, cleaning, waste, sanitation, data archiving, facilities maintenance and related support services. The role includes line management of two facilities assistants, contractor and supplier management, procurement, financial and asset-control processes, KPI reporting, audits, equipment disposal, refurbishment planning, and coordination with research, estates, finance, health and safety, Imperial College London and Imperial NHS Trust stakeholders. The post requires an honours degree, experience managing soft services, contractors, multi-stakeholder projects and staff, and strong communication, negotiation, organisational and problem-solving abilities.
