Description
The role manages client testing orders and accounts for a chemical or textile/garment testing company. Responsibilities include picking up samples, guiding clients through test applications, registering jobs, preparing and sending proforma invoices, tracking payments and report releases, handling client queries and complaints, coordinating with laboratory, reporting, and sales teams, and maintaining client retention. The position requires a university-level education in chemistry or textile/garment industries, strong communication and English skills, Microsoft Office proficiency, and systematic problem-solving abilities.
