Description
The Mercedes-Benz Training Specialist delivers authorized after-sales training to dealer customer-contact employees, leads face-to-face or virtual training, translates and localizes training materials, manages participant attendance and certification reporting, conducts trainee assessments, and prepares training reports. The role requires a bachelor's degree, 2–3 years of training or consulting experience, business-level English, automotive customer-service and product knowledge, and familiarity with human-resource development and training skills.
