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Software Customer Support Engineer - SQL/C# (M/F) at Ivalua

Department: Technical Customer Support

Language
Setup
Hybrid
Location
Massy, Normandy
Type
Full-time
Level
senior
Posted

Description

Ivalua is hiring a Software Client Support Engineer to manage a portfolio of customers in France and internationally for the operational and technical maintenance of its cloud-based procurement application. The role handles customer support requests, troubleshooting, configuration corrections, solution upgrades, acceptance testing, customer training, and feedback to R&D. Candidates need at least five years of application support and customer management experience, object-oriented programming experience with C#, and SQL proficiency. The position follows a hybrid model with three days on site and two days working from home.

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