Description
Amazon is hiring a Software Development Engineer to help build the foundational systems for personalized learning, AI-powered coaching, and associate development across its global Customer Service workforce. The role involves designing scalable services, generative-AI coaching capabilities, closed-loop performance systems, APIs, data models, experimentation, and observability, while making early architectural decisions and partnering with Product, Science, UX, and engineering teams. The position requires at least three years of professional software development experience, two years of design or architecture experience, and experience with at least one programming language.
