Description
Amazon Connect is hiring a Software Development Engineer to build agent-scheduling toolsets that help customers automate schedule management for large agent forces while improving agent efficiency, performance, and experiences. The role covers software architecture, scalable system design, development, testing, documentation, cross-functional collaboration, and mentoring junior engineers. Candidates need at least three years of professional software development experience, two years of design or architecture experience, and experience with at least one programming language; full software development lifecycle and a bachelor's degree in computer science are preferred. The position is based in Vancouver, British Columbia, with a base salary of CAD 114,800 to 191,800 annually.
