Description
Orange Business is hiring a Software Engineer focused on ServiceNow IT service management and customer self-service portal implementation. The role covers requirement elicitation, functional specification, ServiceNow configuration and customization, backlog management, solution design, stakeholder communication, testing, process improvement, and production support. Candidates need at least six years of business analysis experience, including three years of ServiceNow implementation focused on customer migration to the CSM module, along with relevant certifications, Agile or SAFe experience, and strong troubleshooting and solution-design skills. The position offers a hybrid work environment and global collaboration opportunities.
