Senior Software Engineer - Agent Development at ServiceNow

Compensation

$143,200 – $243,400/yr

Location: Santa Clara, California
Type: Full-time
Level: senior
Posted: Jul 16, 2026

Description

ServiceNow is hiring an AI Software Engineer to design, develop, and operate production-grade AI and multi-agent software systems. The role owns features from requirements through delivery, builds scalable and reliable components, integrates automated testing, contributes to product architecture, and mentors engineers. Candidates need extensive software engineering experience, production AI and multi-agent systems expertise, Python proficiency, familiarity with frontier AI SDKs and RAG, and a track record of technical leadership. The position offers a base salary of $143,200 to $243,400 plus equity, variable compensation, and benefits.

Required Skills

Python
Multi-agent orchestration
Prompt engineering
RAG
Distributed systems
AI observability

Additional Information

Minimum Education: Bachelor's degree, or 3 years of experience with a Master's degree, or a PhD without experience, or equivalent work experience
Required Previous Experiences: Experience integrating AI into work processes, decision-making, or problem-solving
Hands-on production experience designing, shipping, and operating agentic systems
Experience with frontier AI SDKs, prompt engineering, structured outputs, and model evaluation
Experience with RAG and retrieval patterns in production
Technical leadership experience in architecture ownership, code quality, and mentoring
Experience with multi-agent coordination patterns
Experience with agent frameworks
Experience shipping AI systems in enterprise software
Experience with AI observability tooling
Preferred Qualifications: Experience with Go, Java, or C++
Translation Company Name: ServiceNow