Description
Symple Lending is hiring a Software Engineer – Conversational AI for its Customer Engagement team in Tampa, Florida. The role is hybrid and focused on building and maintaining cloud infrastructure, REST APIs, and conversational AI systems that support AI voice agents, contact center operations, call routing, lead management, outbound campaigns, and conversation storage. The position requires production experience with TypeScript, Node.js, AWS, REST APIs, conversational AI platforms, prompt engineering, AWS Lambda, CDK, Twilio integrations, and strong testing and cloud operations practices, with benefits including medical, dental, vision, 401(k), PTO, and a competitive salary with bonus opportunities.
