Description
The role combines application development and customer support, troubleshooting product issues, delivering workarounds and hot fixes, developing knowledge-base articles, tracking bugs, supporting production and staging deployments, and mentoring team members. It requires at least four years of application development or support experience, Microsoft platform expertise including C#, ASP.NET, MVC, SQL, Stored Procedures, and JavaScript, and the ability to work with customer support processes and agile methodologies. Travel to customer locations may be required.
