Description
Apple is seeking a Software Engineer for its Customer Systems team to design, develop, and oversee global, business-critical applications supporting customer support, contact centers, AppleCare, and other sales and service channels. The role involves requirements analysis, systems impact analysis, prototyping, scalable solution delivery, architecture design and reviews, requirement traceability, solution handoff, product roadmapping, and leading complex, ambiguous initiatives. Candidates need at least five years of enterprise application development experience, three years with Java, Spring Boot, Kubernetes, Docker, Kafka, and object-oriented programming, two years with an enterprise cloud platform, and a BS/BA degree or equivalent technical industry experience.
