Description
Pivotree is hiring a Software Engineer for its Managed Services practice to provide end-to-end support for global commerce clients using Fluent Order Management. The role owns incident resolution, troubleshoots moderately complex post-implementation issues, manages client incidents and SLAs, automates monitoring, develops enhancements, maintains runbooks and knowledge bases, and provides on-call support across rotational shifts. The position requires 2–3 years of Fluent Order Management experience, knowledge of OMS modules and ecommerce operations, and hands-on experience with Java, GraphQL, REST APIs, Python, API testing, and CI/CD.
