Description
The role delivers remote training to new and existing customers, manages implementation projects from planning through go-live, analyzes customer processes and recommends system workflows, coordinates with Technical, Onboarding, and Customer Success teams, supports go-live and adoption, maintains product expertise, and contributes to knowledge sharing and training initiatives. It requires strong English communication, software training or implementation experience, business-process analysis, project and stakeholder management, and customer-focused organizational skills.
