Description
Breg is hiring a Software Support Analyst I in Carlsbad, California to provide post-sales and post-implementation technical support for its orthopedic product portfolio. The role handles customer inquiries, diagnoses and resolves software and configuration issues, coordinates with technical and customer-care teams, documents problems in a ticketing system, improves service processes, and contributes to knowledge growth. Candidates need a bachelor’s degree in a relevant field or equivalent education and experience, at least one year of technical or customer support experience, strong communication and analytical skills, and proficiency with Microsoft Office and Excel. The position offers a base salary of $50,000 to $65,000, medical, dental, and vision benefits, and does not offer visa sponsorship.
