Description
FLO is hiring a Software Support Engineer to ensure performance and reliability of its R&D solutions. The role focuses on analyzing and resolving complex software and hardware incidents in production, performing technical investigations with monitoring and observability tools, identifying root causes, coordinating fixes across software, firmware, and infrastructure teams, deploying and monitoring updates, and maintaining scripts, documentation, and CI/CD support. The position requires a bachelor's degree, 5+ years of experience, proficiency in programming/scripting, and bilingual French/English communication skills, and includes strong benefits such as group insurance, retirement contributions, vacation, and recharge days.
