Description
BIS Safety Software is hiring a Software Support Representative to provide technical support to customers through phone and email, troubleshoot software issues, guide users through product features, document inquiries, test updates, and partner with development and other teams. The role requires at least two years of customer service experience, strong computer and communication skills, and proficiency with Microsoft Word and Excel. Benefits include medical, dental, and vision coverage, an ESOP, life and disability insurance, a health spending account, flexible hours, training, and on-site parking.
