Description
BIS Safety Software is hiring an in-person Software Support Representative in Sherwood Park, Alberta. The role provides technical support by phone and email, troubleshoots software issues, guides customers through product features, documents inquiries, tests updates, and partners with development and other teams. Applicants need at least two years of customer service experience, strong computer and communication skills, and proficiency with Microsoft Word and Excel. Benefits include medical, dental, and vision coverage, life and disability insurance, an ESOP, a health spending account, flexible hours, training, and on-site parking.
