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Software Support Representative at Jack Henry

Setup
Remote
Type
Full-time
Level
mid

Description

Jack Henry is hiring a remote Software Support Representative for its Banking Operations Support Services team. The role provides Tier 1 phone and ticket-based support to banking clients, troubleshooting and resolving issues related to core banking systems and modules such as CDs, IRAs, safe deposit boxes, and customer information files. Candidates need at least five years of experience in a financial institution or software support, must live within about 70 miles of specified office locations, and must be available for a rotating on-call schedule. The position is not eligible for immigration sponsorship.

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