Description
The Support Services Representative will handle high-volume customer inquiries by phone and email, resolve login, billing, technical, and service issues, document customer interactions, review documents for compliance, and manage sensitive information. The role requires a high school diploma, at least one year of customer-facing experience, strong communication and problem-solving skills, and the ability to work with multiple web-based systems. It offers flexible and remote work opportunities with a minimum of three in-office days per week.
