Description
The Support Services Representative will handle high-volume customer inquiries by phone and email, resolve login, billing, technical, and service issues, document customer interactions, review documents for compliance, and protect sensitive information. The role requires strong communication, organizational, problem-solving, multitasking, and technology skills, along with a high school diploma and at least one year of customer-facing experience. It offers flexible and remote work opportunities with a minimum of three in-office days per week.
