Summary from listing
The Software Support Specialist provides telephone and remote assistance to customers using BLM Group software solutions, including CAD/CAM automation programming, 3D graphics programming, and production planning and management. The role involves analyzing customer problems, resolving issues, improving customer satisfaction, supporting colleagues on-site, and transferring technical knowledge to improve software products. Candidates need a diploma or bachelor's degree in a relevant technical field, strong CAD/CAM and computer-programming knowledge, English at least at B2 level, problem-solving and communication skills, and preferably CAD/CAM, remote technical support, or 3D design experience.
