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Software Support Specialist at Potentiam

Description

Potentiam is seeking a Software Support Specialist to provide operational and technical assistance to clients via phone, email, and video calls. The role involves diagnosing and troubleshooting issues, resolving support cases efficiently, nurturing customer relationships, and collaborating with internal teams. Candidates should possess basic ERP/Accounting knowledge, exceptional problem-solving and communication skills, and familiarity with Microsoft Office Suite.

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