Description
Vision Government Solutions is hiring a Software Support Specialist to provide day-to-day software and database support for customers using its CAMA software. The role involves troubleshooting and resolving software issues, communicating with customers, documenting cases, supporting newly implemented or upgraded customers, and partnering with internal teams on product and customer strategy. The position requires high-volume technical support experience, strong troubleshooting and analytical skills, excellent communication, adaptability, and experience with government, real estate, or other regulated or complex systems; knowledge of SQL, Salesforce, JIRA, and Microsoft Office is a plus. The role is hybrid and offers medical, dental, and vision insurance plus a 401(k) match, with compensation of $40,000–$50,000.
