Description
CompuGroup Medical is hiring a Software Support Specialist I to provide customer support for digital healthcare software. The role involves responding to customer requests via phone, chat, and email; troubleshooting and running scripts; documenting interactions in CRM systems; creating knowledge base articles; and learning assigned software products. The position requires at least one year of customer service experience, knowledge of EHR systems and medical office workflows, strong multitasking skills, and the ability to troubleshoot in Windows environments. The job appears to offer hybrid work options and benefits including medical, dental, vision, and 401k matching.
