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Solution Architect (Customer Engineer) at Sitecore

Department: Professional Services

Setup
Hybrid
Location
Melbourne, Victoria
Type
Full-time
Level
mid
Posted

Description

Sitecore is hiring a techno-functional consultant to own the post-sales adoption relationship for Sitecore360 customers. The role partners with Account Executives and internal and external teams to guide customers through onboarding, adoption, value realization, and renewal readiness; runs instance-led discovery; delivers mid-level technical and advisory work; maintains 90-day success plans; coordinates delivery activities; and enables SitecoreAI agentic workflows. The consultant will navigate modern CMS, DXP, and martech architectures, apply business analysis and content operations knowledge, coordinate across multiple workstreams, and travel approximately 15% depending on the customer.

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