Description
Orange Business is hiring a Contact Center Solutions Engineer to design, build, operate, and provide L3 support for NICE CXOne and Cisco Webex Contact Center solutions. The role covers omnichannel routing, IVR and Web API development, CRM integrations, custom agent gadgets, troubleshooting, design documentation, customer acceptance testing, monitoring, and automation. It involves full-lifecycle implementation work with customers and project teams, and offers a hybrid work arrangement.
