Description
Alight is hiring a Solutions Delivery Analyst to execute ongoing US pension and 401(k) benefits operations, resolve participant and plan administration issues, support client SLAs and quality standards, document workflows and SOPs, and recommend process improvements. The role requires strong knowledge of US pension and 401(k) benefits, complex benefit calculations, analytical problem-solving, communication, and at least three years of relevant experience. The position involves collaboration with benefits operations, client, and cross-functional teams, and includes coaching, knowledge sharing, and operational training.
