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Solutions Engineer at Mach9

Department: Commercial

Compensation

$130,000 – $200,000/yr

Setup
On-site
Location
San Francisco, California
Level
not_specified
Posted

Description

The Solutions Engineer will own post-sale customer relationships for a portfolio of customers, driving onboarding, project execution, support triage, account growth, and product feedback. The role manages customer projects and programs, coordinates with Sales and Engineering, creates presentations and updates, and may travel onsite approximately 25% of the time. Candidates should have project management instincts, strong communication skills, experience using AI to automate workflows, and familiarity with Google Workspace and Notion; AEC, surveying, infrastructure, geospatial, Customer Success, implementation, Solutions, or Project Management experience is preferred.

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