Description
DigitalGenius is seeking a Solutions Engineer to join their team. This role involves working closely with Product and Customer Success Managers to design, implement, and optimize AI-driven customer service solutions for clients. The Solutions Engineer will act as the technical owner of customer implementations, ensuring scalability, security, and alignment with business goals. They will focus on translating e-commerce problems into AI-powered automations, configuring workflows, integrating APIs, tuning LLMs, and continuously improving AI agent performance.
