Description
The BASIN Operations Supervisor provides flexible, on-the-floor leadership across Concierge, Food & Beverage, Attendant, and Sauna Master operations at Fairmont Chateau Lake Louise. The role supports guest experiences, responds to staffing and operational challenges, trains and coaches colleagues, maintains standards and procedures, resolves guest concerns, and collaborates with departments and leadership. The position requires physical activity, strong communication, problem-solving, initiative, and the ability to work under pressure; spa, housekeeping, cleaning, or spa experience is an asset. Full-time permanent employees receive subsidized onsite accommodation and comprehensive medical, vision, and dental benefits, while visa sponsorship is not offered.
