Description
Dexcom is hiring a Spanish Bilingual Technical Support Representative to support patients, parents, caretakers, and healthcare professionals using Dexcom continuous glucose monitoring products, mobile apps, cloud software, and associated hardware. The role handles inquiries, troubleshooting, account access, product training, documentation, replacements, follow-up, and compliance with quality and privacy standards. Candidates need English and Spanish fluency, relevant customer or technical support experience, mobile-app and cloud-systems knowledge, troubleshooting and communication skills, and availability for rotating evening, holiday, and weekend hours. The position is hybrid and includes benefits, growth opportunities, and tuition reimbursement.
