Description
Booking is hiring a Spanish-speaking Customer Service Representative to support international travelers and accommodation partners worldwide. The role handles inquiries about services, payments, and technical matters through phone and email, mediates between customers and accommodation providers, and follows internal service-quality processes. It requires a valid disability certificate under Spanish law, C2 Spanish, B2 English, communication skills, Office 365 and CRM adaptability, and at least six months of customer-facing experience or equivalent training. The position is initially temporary with potential long-term conversion to permanent, works 38.5 hours weekly on rotational shifts, and includes training, coaching, holidays, and other benefits.
