Description
Zocdoc is hiring a Specialist, Customer Experience to provide exceptional customer service to healthcare provider accounts through calls, emails, and chat. The role focuses on resolving issues, upselling features, offering tailored solutions, improving provider experiences, and maintaining accurate interaction records. Candidates should have strong communication, customer service, problem-solving, organizational, and attention-to-detail skills, with healthcare or technology experience preferred. The position offers a flexible remote work environment and an hourly pay range of $23–$27 USD.
