Description
The Specialist performs basic processing work under direct supervision, including following defined procedures, preparing reports, filing and recording documentation, handling routine billing inquiries, and escalating issues. The role may cover credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and requires cross-training in mail sorting, keying, reassociation, and data entry. Applicants need 0–1 years of experience, a high school diploma or equivalent work experience, and proficiency with Microsoft Office, 10-key, monetary processing, and high-volume transactions.
