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Specialist I, Desktop Support at resurgent

Setup
Remote
Type
Full-time
Level
not_specified

Description

Resurgent Capital Services is hiring a Specialist I to serve as the first point of contact for users experiencing technical issues, providing remote and in-person desktop support across hardware, software, mobile devices, networking, and account management tasks. The role involves triaging and resolving support requests, escalating complex issues, maintaining asset inventory, deploying and retrieving equipment, and supporting end users in a call center, office, or remote/home office environment with shift work including evenings, weekends, or on-call rotations.

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