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Specialist, Implementation at Mastercard

Department: Customer Care and Solutions

Location
Pune, Maharashtra
Level
mid
Posted

Description

The Specialist, Implementation supports Mastercard customers and representatives throughout end-to-end processing implementation projects. The role provides testing expertise, advises processing support staff, manages multiple key customer projects, documents implementation processes, and delivers training to internal and customer teams. It requires an IT, computer science, exact sciences, or business bachelor’s degree or equivalent experience, intermediate information technology and payment processing knowledge, strong communication and change-management skills, English fluency, and the ability to work with APIs and authentication or authorization systems.

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