Description
Vodafone is hiring a Customer Solutions Specialist to manage bespoke customer demand for Vodafone IoT technology. The role acts as the primary interface between Customer Operations, Solution Architects, Product Management, and Technology delivery teams, translating customer and bid requirements into solution scope, impact assessments, delivery options, technology requirements, and implementation plans. It also retains Product Owner responsibilities for backlog ownership, prioritisation, acceptance criteria, dependencies, and PI/SI planning, while managing delivery visibility, risks, governance, testing, readiness, and handover. The position is based in Madrid with a hybrid work model and offers private health and life insurance.
