Description
The Application Support Individual Contributor provides first- and second-level technical and functional support for applications in a global organization, including production monitoring, incident reporting, problem analysis, request management, release and change management, and coordination with business, developers, and infrastructure teams. The role also involves project coordination and planning and requires a computer science, electronics, or electrical engineering degree, 4–6 years of application support experience, Unix and Oracle Database knowledge, and familiarity with ITIL.
