Description
SquareTrade is hiring a Senior Strategy Analyst, Service Innovation to support service strategy and innovation initiatives within its Operations and Supply Chain organization. The role focuses on identifying unmet customer and partner needs, evaluating service opportunities, shaping customer-experience concepts, reducing service costs, and driving business growth. It is an individual-contributor strategy role involving complex problem framing, structured analysis, hypothesis development, tradeoff evaluation, and actionable recommendations across cross-functional workstreams. The position requires a bachelor’s degree, at least five years of relevant experience, advanced analytical and strategic skills, and proficiency with Excel, SQL, data visualization, and Python. The role offers hybrid work, medical, dental, and vision coverage, and an estimated U.S. base compensation of $95,000–$130,000.
