Description
The Senior Application Support Engineer will implement, support, administer, and maintain software applications for DHL Supply Chain, including production issue resolution, 24/7 on-call support, troubleshooting, debugging, testing, software configuration, upgrades, migrations, patching, documentation, and application development as needed. The role also involves disaster recovery participation, vendor and developer collaboration, mentoring junior staff, and improving application stability and reliability. A bachelor’s degree in a relevant field or 5+ years of IT experience, iSeries/AS400 or similar experience, Manhattan WMi or similar WMS experience, and proficiency in SQL, incident management platforms, and cloud-native architecture are required.
