Summary from listing
The HR Service Delivery Analyst will own the intake front door for HR process and service requests, standardize intake and triage, prioritize work, and route requests with clear service-level agreements. The role also maps and improves employee lifecycle processes, identifies automation and AI opportunities, builds business cases, partners with HR Technology and IT, and analyzes service-delivery data. It requires a bachelor's degree in a relevant field and 3–5 years of experience in HR operations, service delivery, process improvement, or process automation.
