Description
OpenText is hiring a Sr. Client Relationship Manager to manage and grow a portfolio of up to 100 strategic Business Network accounts, primarily in the retail industry. The role focuses on customer satisfaction, retention, renewals, cancellations, upsell and cross-sell opportunities, revenue forecasting, contract negotiations, issue resolution, and community revenue programs. Candidates need a bachelor’s degree or equivalent experience, 10+ years of professional experience including 3–5 years in account management, customer success, relationship management, or sales, and strong knowledge of retail, supply chain, EDI, B2B transactions, and data synchronization. The stated salary range is $107,800–$161,600, with variable and commission opportunities for eligible roles.
