Description
Eaton’s Fluid & Electrical Division is hiring a Senior Customer Service Representative in Tijuana, Baja California. The role manages customer interactions and delivery communications between the Tijuana plant and third-party customers, supports program execution and production transitions, tracks high-priority parts, coordinates customer visits, resolves escalations, and maintains customer satisfaction. The position requires a bachelor’s degree, 3–5 years of experience in customer service, sales, or a related field, strong negotiation and communication skills, and MS Office experience; logistics, shipping, quality, and manufacturing knowledge are preferred, along with English/Spanish bilingual ability.
