Description
The Customer Service Representative supports clients through administration, order management, quotations, and master data at Thermo Fisher Scientific’s new Shared Service Center in Budapest. The role handles complex customer requests and escalations, coordinates with sales, commercial, distribution, and finance functions, maintains CRM and data quality, and contributes to training and performance initiatives. It requires a minimum of 2–3 years of customer service experience in an SSC, multinational, or office environment, fluency in Spanish, and a high school diploma or Government Body award; ERP experience is preferred but not essential.
