Description
LogicMonitor is hiring a Senior Customer Technical Architect to serve as the primary technical point of contact for global enterprise customers. The role partners with Customer Experience and Sales teams to translate customer needs into technical requirements, develop solution architecture, evaluate new platform features, troubleshoot complex issues, conduct training and demonstrations, and provide feedback to influence product development. The position is open to remote employees in the United States, with flexibility to work from home or travel to LogicMonitor centers, and requires 10–15+ years of experience in IT infrastructure, software development, and related technologies.
