Description
The Diagnostic Support Engineer will monitor DTC and CAN parameters at the Command Center 24/7, create DMS tickets, provide Level 1 customer and driver guidance, coordinate with dealers to resolve vehicle issues, track KPIs, and prepare analytical reports. The role is based in Oragadam, Tamil Nadu, requires 2-6 years of experience in customer support, vehicle service, or command centre operations, and follows a six-day rotational schedule.
