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Sr. Diagnostic Support Engineer at MSXInternational

Seniority in posting: other

Setup
On-site
Location
Chennai, Tamil Nadu
Type
Full-time
Level
mid
Posted

Description

The Diagnostic Support Engineer will monitor DTC and CAN parameters at the Command Center 24/7, create DMS tickets, provide Level 1 customer and driver guidance, coordinate with dealers to resolve vehicle issues, track KPIs, and prepare analytical reports. The role is based in Oragadam, Tamil Nadu, requires 2-6 years of experience in customer support, vehicle service, or command centre operations, and follows a six-day rotational schedule.

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