Description
11:11 Systems is hiring an Enterprise Solutions Manager to lead technical service delivery and solution lifecycle management for large and complex customer accounts. The role directs solution design and implementation, manages support teams and governance, develops recovery and disaster-recovery strategies, advises customers, supports renewals and revenue growth, and mentors team members. It requires a bachelor's degree, 15+ years of professional IT experience, extensive enterprise technical and customer-facing service delivery experience, strong knowledge of enterprise technologies, bilingual Japanese and English fluency, and eligibility to work in Japan without visa sponsorship.
