Summary from listing
The role analyzes customer and competitive insights to support pre-development work and provides technical expertise for pre- and post-sale activities. Responsibilities include collaborating with customers and field support staff on technical problems, monitoring demos and installations, managing product and sales-service requests, recommending upgrades and replacements, inspecting and testing new products, and conducting training on technologies and applications. The position generally requires a bachelor's degree in an appropriate field and at least five years of progressively responsible professional experience.
